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Frequently Asked Questions

What is a Virtual Assistant?

Isn't a Virtual Assistant more expensive than hiring a full-time employee?

How do I work with a Virtual Assistant from Snap Assistant?

What can I use a Virtual Assistant for?

How do you handle confidential projects or sensitive information?

What forms of payment do you accept?

 

 

What is a Virtual Assistant?

A Virtual Assistant (VA) is an independent contractor providing administrative, human resources, creative and technical services from a remote location in a virtual form - using email, internet, telephone, fax and other online tools to communicate with their clients. A professional Virtual Assistant assists clients from their own office on a contractual basis.

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Isn't a Virtual Assistant more expensive that hiring a full-time employee?

No. The average savings of hiring a Virtual Assistant instead of a full-time employee is around $20,000 per year, some save as much as $39,000. Even though our hourly rate may seem higher than a potential employee, the cost of that potential employee is much higher than just their hourly wage. You also will have to account for the added expense of payroll taxes, health insurance, dental insurance, holiday pay, sick days, vacation time, equipment, office supplies and space. With a Virtual Assistant, you only pay the hourly rate, nothing more.

 

The VAs at Snap Assistant have proved to be 2x more effective than full-time employees, Virtual Assistants don't take breaks, lunch hour, personal calls or personal emails on your dime and they are never late for work or call in sick. Imagine all your assistant could do with that extra time or how much money you could save. For more details about the cost of a Virtual Assistant and a full-time employee, view our Rate Comparison Chart.

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How do I work with a Virtual Assistant from Snap Assistant?

It's quick and easy to get started once you request Snap Assistant services. Requesting Snap Assistant services can be done by contacting us via phone at (503) 336.3634 or email. Once services have been requested, we will discuss the terms of service, rate and payment schedule with you. Once an agreement has been entered in to, we will set up your account with Snap Assistant and you can begin utilizing our services by following our easy three step process.

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What can I use a Virtual Assistant for?

Think of all the things you are doing that you personally don't need to do, don't want to do, don't know how to do or simply don't have the time to do and those are the things a Virtual Assistant can be doing for you. Virtual Assistants support every aspect of your business, freeing you from time consuming tasks. Snap Assistant is available for one-time projects, part-time assistance or full-time assistance. We have specialists in administrative and executive support, human resources, accounting, communication, marketing, technology and web design.

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How do you handle confidential projects and sensitive information?

Snap Assistant and all of its Virtual Assistants agree to and sign a client confidentiality and non-disclosure agreement which states that except as directed by the client, we will not at any time during or after the term of services provided by Snap Assistant disclose any confidential information to any person whatsoever. Our Virtual Assistants maintain confidentiality in sensitive matters and you can put your trust and confidence in them to get the job done effectively and professionally. [read our privacy policy for more information]

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What forms of payment do you accept?

We accept any major credit card including Visa, MasterCard, American Express, Discover, PayPal accounts and business or personal checks. Snap Assistant is a verified member of PayPal.

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